Dr Morton's - Terms and conditions
FREE
to frontline NHS staff
Dr Morton's – the medical helpline is a telephone and web-based business providing medical advice to customers.
Dr Morton's
the medical helpline©
FREE
to frontline NHS staff

Dr Morton's Terms and Conditions

Introduction

These terms and conditions set out the basis of your agreement with Dr Morton's and its Doctors. If you decide to use or purchase any of our services, they form the basis of your contract with us and you should not signify your consent unless you have read and understood them.

Table of Contents

  1. Dr Morton's and the Doctors
  2. Services
  3. Email
  4. Telephone Calls
  5. Partner Pharmacy
  6. Partner Laboratory
  7. Registration to become a Customer
  8. Recording of calls but not of videos
  9. Payment terms
  10. Undertakings by Customers to Dr Morton's
  11. Undertakings by Dr Morton's to its Customers
  12. Privacy policy, data security and confidentiality
  13. Complaints procedure
  14. Return of damaged goods
  15. Cancellation and refund policy: Restriction on return of undamaged goods
  16. Refunds or repeat prescriptions in the event of non delivery
  17. Restrictions to the Services provided
  18. Changes to Services
  19. Terms and Conditions relating to Website Users
  20. Governing Law
  21. Further Legal Terms
  22. Updates

1. Dr Morton's and the Doctors

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2. Services

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3. Email

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5. Telephone Calls

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5. Partner Pharmacy

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6. Partner Laboratory

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7. Registration to become a Customer

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8. Recording of calls but not of videos

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9. Payment terms

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10. Undertakings by Customers to Dr Morton's

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11. Undertakings by Dr Morton's to its Customers

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12. Privacy policy, data security and confidentiality

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13. Complaints procedure

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14. Return of damaged goods

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15. Cancellation and refund policy: Restriction on return of undamaged goods

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16. Refunds or repeat prescriptions in the event of non delivery

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17. Restrictions to the Services provided

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18. Changes to Services

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19. Terms and Conditions relating to Website Users

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20. Governing Law

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22. Updates

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This page was last updated on 1 February 2019. Changes were made to:

Copies of earlier versions of these Terms & Conditions are available upon request.